FAQs
Every time you refer a Refer A Friend, your points are allocated to you once your friend makes a purchase for the minimum amount.
Your friend receives a discount for this purchase from your referral.
Yes.
In general, yes. Most store discounts (shipping, order, & product discounts) will combine with your earned rewards discounts. Special or limited time offer may be excluded.
Reward points for purchases are awarded after the purchase is fulfilled.
The reward points system is calculated in our store's native currency, which is AUD. If your local currency is different, points are converted into our native AUD so that equivalent purchases in different currencies receive the same points.
The system only allows for redeeming 1 reward at a time. For example, if you have earned a $10, $20 or a $30 reward - you can choose one (of the 3 available) per order.
In the above example, the customer has earned a maximum of a $30 reward (ie NOT $10+$20+$30), and has a choice between 3 options with which to use it. Any unused points (and newly earned points) can then go towards any later orders.
[NB - some other discounts will combine with the reward system. So if you have multiple codes, enter them at checkout to confirm if they are eligible for combining.]